In our webinar we dive deep into the customer journey, business challenges and solutions on how to get from traditional to smart (and digital) B2C-like after-sales business.

“The real challenge at the moment is not to get started, but how to take the next step!” Thomas Igou, Copperberg


Thomas Igou (Copperberg), Tobias Giese (Intershop) and Dirk-Jan Goudswaard (ShipSupport) present

  • the challenges manufacturers have to overcome when digitizing,
  • a solution to all questions that accompany this process,
  • the personalized digital customer platform that ShipSupport has developed.

If you seek information on how to reduce cost per transaction, attract new customers, improve customer loyalty and offer a B2C-like user experience, all while boosting your after-sales business, you shouldn’t miss out on this webinar.