B2B e-commerce trends 2024: The dawn of AI companions

In 2024, we will see a widespread use of AI technology in B2B and B2C e-commerce. It will help brands and businesses to optimize, evolve, and increase profitability while at the same time, decreasing their environmental impact. That’s why you must know the main trends and technologies defining this AI-driven brave new world!

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Intershop Digital Trends Report 2024

A brave new world: AI technology will drive our growth!

The use of AI-based solutions will be the main driving force behind global commerce. B2B organizations wishing to become future-proof and profitable will need to implement these solutions fast and accurately. AI warehouse prediction or AI ‘smart routing’ – to reduce carbon footprint – alongside AI-driven product discovery and even AI companions to help you make decisions in real-time regarding your product prices and your competition prices – or even to predict a potential market spike or low – will become fundamental tools in a future where AI-driven decisions will drive B2B organizations towards a path of sustained growth!

You will learn the following:

  • How will AI help you build predictive commerce functionalities?
  • Will self-service portals become a standard?
  • What do you need to do to keep your digital immune system up-to-date?
  • How can composable commerce help you build a future-proof solution?
  • Can AI provide sustainability solutions for your order management system (OMS)?
  • How will digital marketplaces evolve in the future?
  • Which tools can bring the vision of autonomous commerce to life?

Prepare yourself for the future and get this free Digital Trends Report now!

Download report now!