---
title: B2B e-commerce Monitor 2022
description: Voor het derde jaar op een rij presenteren Ipsos, Currence, Thuiswinkel Nederland, De Nieuwe Zaak en Intershop in dit rapport de uitkomsten van de B2B e-commerce Markt Monitor en geven antwoord op belangrijke vraagstukken. Daarnaast zijn er concrete tips om vandaag al jouw B2B webshop verder te optimaliseren.
image: https://info.intershop.com/hubfs/Landingpages/1_featured-image/featuredImage_B2BMarktMonitorDutch_NL.png
---

[![intershop communications ag logo](https://info.intershop.com/hubfs/Landingpages2021/images/logo_intershop_klein.svg)](https://www.intershop.com/en/)

- [Why Intershop?](https://www.intershop.com/en/why-intershop)
- [Platform](https://www.intershop.com/en/e-commerce-platform) 
    - ![The Commerce Platform](https://info.intershop.com/hubfs/4791871/Landingpages/images/teaser_platform.webp)
      
      The Commerce Platform
      
      Start your perfect B2B buyer journey   
      fast - all features are ready to use.
      
      [Tell me more!](https://www.intershop.com/en/e-commerce-platform)

      Platforminformation 
          - [Commerce Management](https://www.intershop.com/en/intershop-commerce-management)
          - [Search and Recommendations](https://www.intershop.com/en/search-and-recommendations)
          - [Integration Hub](https://www.intershop.com/en/integration-hub)
          - [Experience Management](https://www.intershop.com/en/intershop-experience-management)
          - [Product Information Management](https://www.intershop.com/en/intershop-product-information-management)
          - [Order Management](https://www.intershop.com/en/intershop-order-management)
          - [Customer Engagement Center](https://www.intershop.com/en/customer-engagement-center)
          - [Business Intelligence](https://www.intershop.com/en/business-intelligence)

      Technology 
          - [Headless](https://www.intershop.com/en/headless-commerce)
          - [Progressive Web App](https://www.intershop.com/en/progressive-web-app)

      Services 
          - [Implementation](https://www.intershop.com/en/full-service-commerce)
          - [Training](https://www.intershop.com/en/training)
          - [Customer Success](https://www.intershop.com/en/customer-success)

      [Fall Release 2025](https://www.intershop.com/en/e-commerce-platform/fall-release-2025)
- [Solutions](https://www.intershop.com/en/e-commerce-solutions) 
    - ![E-Commerce Solutions](https://info.intershop.com/hubfs/4791871/Landingpages/images/teaser_solutions.webp)
      
      E-Commerce Solutions
      
      Increase your customer satisfaction   
      with the perfect onlineshop experience.
      
      [Find your solution!](https://www.intershop.com/en/e-commerce-solutions)

      Your business 
          - [B2B](https://www.intershop.com/en/b2b-ecommerce)
          - [B2C](https://www.intershop.com/en/b2c-ecommerce)
          - [B2X](https://www.intershop.com/en/b2x-ecommerce)
          - [Manufacturing](https://www.intershop.com/en/e-commerce-for-manufacturing)
          - [Wholesale](https://www.intershop.com/en/e-commerce-wholesale)
          - [Retail](https://www.intershop.com/en/retail)

      Your Needs 
          - [Global E-Commerce](https://www.intershop.com/en/global-e-commerce)
          - [Digital Customer Portal](https://www.intershop.com/en/digital-customer-portal)
          - [After-Sales](https://www.intershop.com/en/after-sales)
          - [Marketplaces](https://www.intershop.com/en/marketplaces)

      Your IT Landscape 
          - [Dynamics 365](https://www.intershop.com/en/dynamics-365)
          - [Extensions](https://www.intershop.com/en/our-custom-api)
- [Insights](https://www.intershop.com/en/insights) 
    - ![Intershop Resource Center](https://info.intershop.com/hubfs/4791871/Landingpages/images/teaser_resource_center.webp)
      
      Resource Center
      
      The secrets of successful B2B commerce   
      are revealed here.
      
      [Get inspired!](https://www.intershop.com/en/resource-center)

      Resources 
          - [Case Studies](https://www.intershop.com/en/case-studies)
          - [Webinars & Videos](https://www.intershop.com/en/webinars)
          - [Whitepapers](https://www.intershop.com/en/whitepapers)
          - [Platform Information](https://www.intershop.com/en/platform-information)
          - [Blog](https://blog.intershop.com/en?hsLang=nl)

      News Center 
          - [Events](https://www.intershop.com/en/events)
          - [Press Portal](https://www.intershop.com/en/press-portal)

      E-Commerce Blog 
          - [Commerce](https://blog.intershop.com/en/tag/commerce?hsLang=nl)
          - [Technology](https://blog.intershop.com/en/tag/tech?hsLang=nl)
          - [Trends](https://blog.intershop.com/en/tag/trends?hsLang=nl)
          - [Insights](https://blog.intershop.com/en/tag/insights?hsLang=nl)
- [More](https://www.intershop.com/en/company-profile) 
    - ![We are Intershop. We're built to boost your business.](https://info.intershop.com/hubfs/4791871/Landingpages/images/teaser_our_company.webp)
      
      Company Profile
      
      We are Intershop. We're built to boost  
      your business.
      
      [Read more!](https://www.intershop.com/en/company-profile)

      Intershop Team 
          - [Our Customers](https://www.intershop.com/en/customers)
          - [Our Partners](https://www.intershop.com/en/partners)
          - [Our Team](https://www.intershop.com/en/team)
          - [Your Career](https://www.intershop.com/en/careers)

      About Us 
          - [Our Company](https://www.intershop.com/en/company-profile)
          - [Board of Directors](https://www.intershop.com/en/management-and-supervisory-boards)
          - [Investors](https://www.intershop.com/en/investors)
          - [Offices Worldwide](https://www.intershop.com/en/locations)

      Get in touch 
          - [Contact](https://www.intershop.com/en/contact-overview)
          - [Technical Support](https://support.intershop.com/sws/)
          - [Partner Management](https://www.intershop.com/en/partner-management)

      [Call us +493641500](tel://+493641500) [![subscribe to our newsletter](https://info.intershop.com/hubfs/Landingpages2021/images/ic_newsletter.svg) Subscribe to our newsletter](https://www.intershop.com/en/subscribe-to-our-newsletter) [![Support Center](https://info.intershop.com/hubfs/Landingpages2021/images/ic_support_center.svg) Support Center](https://support.intershop.com/sws/) [Partner Login](https://intershop.kiflo.com/signin)

- [Rapport](https://www.intershop.com/en/resource-center)
- **B2B e-commerce**

# B2B E-commerce Markt Monitor 2022

## Online b2b-bestedingen groeien in Nederland met 13 %

[Download het rapport](https://info.intershop.com/nl/b2b-e-commerce-monitor-2022-nederland#newForm)

![teaser\_B2BMarktMonitorDutch](https://info.intershop.com/hs-fs/hubfs/Landingpages/2_header-image/teaser_B2BMarktMonitorDutch.png?width=1368&height=912&name=teaser_B2BMarktMonitorDutch.png)

## Significante groei B2B-e-commerce

De afgelopen jaren heeft B2B-e-commerce een significante groei doorgemaakt, mede door de coronapandemie. Zet deze groei door of was die van tijdelijke aard? Hoe kopen zakelijke bestellers online, en wat zijn hun behoeften?

### Onderwerpen

- Wat wordt online en wat wordt juist offline besteld?
- Welke productcategorieën worden online gekocht en waarvoor?
- Hoe oriënteren B2B bestellers zich?
- Via welke online kanalen wordt besteld?
- Welke betaalmethoden hebben de voorkeur bij zakelijke online bestellingen?
- Welke aspecten zijn belangrijk bij de bezorging?
- Is men bereid meer te betalen en langer te wachten voor een duurzame levering?

Dit rapport volgt uit een samenwerking tussen [PostNL](https://www.postnl.nl/), [De Nieuwe Zaak](https://www.denieuwezaak.nl/), [Currence](https://www.currence.nl/), [Thuiswinkel.org](https://www.thuiswinkel.org/) en Intershop, waarmee we jaarlijks het bestelgedrag van zakelijke kopers in Nederland in kaart brengen en de ontwikkeling daarvan volgen.

### Download het rapport!

#### Meer weten? Dit vonden andere lezers interessant.

###### [![CardResource\_ParadigmB2B\_EN2](https://info.intershop.com/hs-fs/hubfs/Landingpages/4_Card-Pics/CardResource_ParadigmB2B_EN2.png?width=500&height=286&name=CardResource_ParadigmB2B_EN2.png) Paradigm B2B Combine - Enterprise Report 2022 Intershop among top two vendors with 10 out of 12 medals, 5 X Gold Download now!](https://info.intershop.com/paradigm-b2b-combine?hsLang=nl)

###### [![card\_wp\_replatforming\_DJ](https://info.intershop.com/hs-fs/hubfs/Landingpages/4_Card-Pics/card_wp_replatforming_DJ.png?width=500&height=286&name=card_wp_replatforming_DJ.png) Replatforming in B2B commerce: Success factors and best practices E-commerce replatforming is a necessary next step in digital transformation. Learn more!](https://info.intershop.com/b2b-ecommerce-replatforming?hsLang=nl)

###### [![card\_wp\_ROI](https://info.intershop.com/hs-fs/hubfs/Landingpages/4_Card-Pics/card_wp_ROI.png?width=500&height=286&name=card_wp_ROI.png) Practical guide: ROI of a B2B commerce platform Learn how to invest the right way and get a fast ROI. ✓Calculate ROI ✓Benefits ✓Success Read now!](https://info.intershop.com/practical-guide-roi-of-future-proof-b2b-commerce-platform?hsLang=nl)

Are you ready for a boost?

[Request a demo](https://www.intershop.com/en/request-demo)

Platform

- [Commerce Management](https://www.intershop.com/en/intershop-commerce-management)
- [Digital Experiences](https://www.intershop.com/en/e-commerce-platform/digital-experiences)
- [Search and Recommendations](https://www.intershop.com/en/search-and-recommendations)
- [Customer Engagement Center](https://www.intershop.com/en/customer-engagement-center)
- [Order Management](https://www.intershop.com/de/intershop-order-management)
- [Copilot for Buyers](https://www.intershop.com/en/e-commerce-platform/copilot-for-buyers)
- [Copilot for Merchants](https://www.intershop.com/en/e-commerce-platform/copilot-for-merchants)

Resources

- [Analyst Reports](https://www.intershop.com/en/insights/analyst-reports)
- [Blog](https://blog.intershop.com/en?hsLang=nl)
- [Customer Stories](https://www.intershop.com/en/case-studies)
- [Webinars on demand](https://www.intershop.com/en/webinars)
- [Whitepapers](https://www.intershop.com/en/whitepapers)
- [Glossary](https://www.intershop.com/en/glossary)
- [Subscribe to our newsletter](https://www.intershop.com/en/subscribe-to-our-newsletter)

About

- [Company](https://www.intershop.com/en/company-profile)
- [Career](https://www.intershop.com/en/careers)
- [Press Portal](https://www.intershop.com/en/press-portal)
- [Investors](https://www.intershop.com/en/investors)
- [Events & Webinars](https://www.intershop.com/en/events)
- [Become a partner](https://www.intershop.com/en/become-a-partner)

<https://www.linkedin.com/company/intershop-communications/>

<https://www.youtube.com/user/intershoptv>

© 2026 Intershop Communications AG

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