Intershop Summit 2026

Where the Intershop Community meets to shape the future of B2B Commerce. Two focused half-days. Around 100 customers, partners, and Intershop experts from across our international community.

📅 Date: May 11 (from 12:00 PM CET) – May 12 (until 12:00 PM CET), 2026
📍 Location: Berlin, Germany

Join the Intershop Summit

We’re bringing together a curated group of around 100 customers, partners, and Intershop experts for the Intershop Summit 2026 in Berlin.

Be among the first to discover what’s coming next: during the Summit, we’ll unveil our Spring Release, the most important platform release of the year.

Across two focused half-days, the agenda features interactive workshops, product insights, and discussions with peers shaping the future of B2B commerce.

On Monday evening, we’ll continue the conversations at our Community Dinner, where we’ll celebrate the ecosystem and present the Intershop Partner of the Year Awards.

Places are intentionally limited. So be fast, register now and join us in Berlin.

Register now

Agenda

No keynote marathons. No passive audiences. The Intershop Summit is built around the people in the room: interactive deep dives, real customer stories, and honest conversations about what AI actually changes in B2B commerce.

Day 1 – Conference & Inspiration
Monday, May 11 · from 12:00 PMDay 1

Evening Event
Monday, May 11 · from 6:30 PMDay 1 evening

Day 2 – Deep dives & Exchange
Tuesday, May 12 · until 12:00 PMDay 2

OPENING - DAY 1
12:00	Welcome Lunch	Arrive, check in, make your first connections. A relaxed start before the real work begins.
13:00	Setting the stage	Tobias Giese opens the Summit and sets the tone with a quick overview of what to expect – for the day’s program, and for the future of commerce.
13:10	A new chapter for B2B commerce	Hear from CEO Markus Dränert on why the next era in B2B commerce is starting now – and how Intershop plans to shape it.
13:25	Building the agentic journey: Spring Release Reveal	Learn how the Intershop platform is evolving to boost efficiency, break through digital sales bottlenecks and improve customer retention across more touchpoints with agentic AI.
13:55	Time to dive in	Break out into workshop groups and tackle real commerce challenges together with experts from the Intershop customer and partner community.

14:00–14:50 | DEEP DIVES – ROUND 1

Three parallel sessions. Intensive, interactive, hands-on. Pick the one that matters most to you.

AI IN ACTION

From customer portal towards agentic empowered B2B experiences

Your customer portal can do more than take orders. See how AI transforms it into a loyalty driver and revenue hub – with real examples from the Intershop ecosystem.

Tobias Giese

AI IN ACTION

Agents at work

Spare parts search, dynamic pricing, competitive intelligence: watch Intershop’s AI agents solve actual B2B problems – and see how connected agents are set to reshape commerce.

Ronni Swialkowski

STRATEGY & INFRASTRUCTURE

Globalization vs. sovereignty: What kind of freedom are you looking for?

Sovereignty is suddenly a board-level topic, but what does it actually mean for your commerce stack? An open exchange about control, compliance, and the trade-offs no one else is talking about.

Dirk Preising & André Henning

14:50–15:30 | Coffee & Networking

15:30–16:20 | DEEP DIVES – ROUND 2

New tables, new perspectives.

AI IN ACTION

Hype or shift? What AI agents will really change in B2B commerce

What AI actually delivers in B2B today and where investment truly pays off. An honest assessment, no buzzwords.

Nils Breitmann

PLATFORM

Designing efficient commerce around the platform

Learn how customers and partners design efficient end-to-end commerce by placing processes in the right place — from core platform to automation and AI.

Mario Vesper

C-LEVEL EXCHANGE

Redefining the commerce core in the age of AI

As AI and agents will reshape commerce workflows, this C-level exchange explores what could be the new commerce core, where control matters most, and where we expect commoditization.

Markus Dränert

CLOSING – DAY 1
16:30	We’ll keep this one a secret (for now)	A voice from outside the commerce universe, bringing new ideas and a different way of thinking. (special guest announcement coming soon)
17:10	Connecting the dots	The most valuable insights from today’s deep dives. What surprised you? What will you take home? An open discussion.
17:20	Break & Transfer	Short break, then we head to the evening venue together.

Your seat. Your sessions. Your next move.

From 18:30

Community Dinner & Partner Awards

An evening for the ecosystem at PATIO Berlin.
Dinner together, Partner Awards, signature drinks, and the conversations that happen when the agenda stops.

PATIO Berlin
Helgoländer Ufer 13a
10557 Berlin
Map

MORNING - DAY 2
09:00	Morning recharge	Coffee, yesterday’s best insights on display, and the chance to choose your industry deep dive.
09:30	The takeaways that matter	Energy kick-off: the three insights from Day 1 that everyone was talking about. Today’s focus: what does this mean for your industry?
09:45	Best in Class: How our award winners drive results	What do our top-performing customers do differently? This year's award winners share the approaches, decisions, and best practices that set them apart.
10:00	Connect: your final chance to network	Last chance for targeted conversations. Request the meetings that matter most to you.

10:15–11:15 | BEST PRACTICES FROM THE INTERSHOP COMMUNITY - INDUSTRY DEEP DIVES

MANUFACTURING

Make It. Sell It. Smarter.

How manufacturers are reinventing direct sales with Agentic Commerce – and what it means for your go-to-market strategy.

Peter Dietrich

WHOLESALE

Beyond the transaction

Data-driven processes that strengthen customer loyalty and protect margins. Real talk about what modern wholesale commerce looks like.

Gerrit Enthoven

B2X COMMERCE

It takes a village and a platform

Marketplaces, buying groups, multi-brand, high-volume: when commerce involves many players, sellers, or channels, everything changes. A session for everyone whose business model doesn’t fit a single label.

Mauro Boffardi

CLOSING - DAY 2
11:15	From Inspiration to Action	The final stage moment. Your Commitment Wall: every attendee writes down the one thing they’ll do differently starting next week.
from 11:45	Farewell Lunch	Final conversations over lunch. Departure from around 1:00 PM.

Your seat. Your sessions. Your next move.

Location

Day Program
Design Offices Berlin
Alexanderufer 3–7
10117 Berlin

Map

Community Dinner
PATIO Berlin
Helgoländer Ufer 13a
10557 Berlin

Map

Travel section

To make your travel planning as easy as possible, here are the key details:

We’ll start on Monday at 12:00 with a welcome lunch, giving everyone time to arrive and connect before the official program begins at 13:00. The venue is also located just a few minutes from Berlin Central Station (Hauptbahnhof), making it easy to reach by train.

On Tuesday, the Summit concludes around lunchtime, so you can comfortably begin your return journey from around 13:00.

Motel One Berlin-Hauptbahnhof
Invalidenstraße 54
10557 Berlin

a 12-minute walk to the conference venue / 5 minutes by car
20-minute walk to the evening event venue / 6 minutes by car

Steigenberger Hotel Am Kanzleramt
Ella-Trebe-Straße 5
10557 Berlin

a 7-minute walk to the conference venue / 2 minutes by car
22-minute walk to the evening event venue / 5 minutes by car

Hotel Motel One Berlin-Bellevue
Paulstraße 21
10557 Berlin

20-minute walk to the conference venue / 4 minutes by car
11-minute walk to the evening event venue / 3 minutes by car

Meet your Intershop expert in person

Markus Dränert

CEO

Petra Stappenbeck

CFO

Tobias Giese

EVP Customer Lifecycle

Ronny Höpfner

VP Channel Development

Becca Agnant

Senior Partner Manager

Nils Breitmann

Senior Director Artificial Intelligence

Mario Vesper

Senior Director Product Management

Dr. André Henning

EVP Product Lifecycle

Dirk Preising

Senior Director Cloud Operations & Support

Ronni Swialkowski

VP AI Partnership & Strategic Alliances

Peter Dietrich

VP Sales DACH

Gerrit Enthoven

EVP Customer Acquisition

Alexander Körbs

Director Strategic Accounts

Robert de Boer

SVP Business Development EMEA

Babett Albus

Director Strategic Accounts

Mauro Boffardi

Principle Consultant

Toufik Boudellal

Country Manager France

Andy Stanis

EVP & Managing Director, Americas

Wayne Teigen

Executive Director, Enterprise Strategy & Solutions

Contact

For the Intershop Summit 2026 I am happy to be your host. If you have any questions in advance or are interested in further topics, feel free to contact me.

Contact me directly

Intershop

Isabell Zeitz

Director Corporate Marketing E-Mail

Intershop Summit 2026

Join the Intershop Summit

Register now

Sponsors

Agenda

Your seat. Your sessions. Your next move.

Community Dinner & Partner Awards

Your seat. Your sessions. Your next move.

Location

Travel section

Meet your Intershop expert in person

Contact

Isabell Zeitz