This is your chance to create a seamless customer journey and boost your online business, from pre-sales to after-sales.

 

Forrester predicts a rapidly increased expectation for customer experience in the B2B market already in 2020. Learn how you can empower your sales team and customers and stand out from your competitors with a 360° customer focus.

Digital customer portals are becoming the primary platform for handling increasingly digitized customer relationships. For a world where complex business logic meets an increasing amount of applications and data sets, the future lies in customer portals.
In this webinar you will learn about:
  • Benefits of a customer portal.
  • Efficient and profitable digital customer interactions.
  • Increased customer loyalty.
  • Case: ShipSupport.com – A customer portal for the maritime industry.
If you seek information on how to reduce cost per transaction, attract new customers, improve customer loyalty and offer a modern user experience, all while boosting your after-sales business, you shouldn’t miss out on this webinar.

Look forward to 40 minutes of hands-on expertise with Dan Andersson, Columbus Global, and Tobias Giese, Intershop.