This is your chance to create a seamless customer journey and boost your online business, from pre-sales to after-sales.
Forrester predicts a rapidly increased expectation for customer experience in the B2B market already in 2020. Learn how you can empower your sales team and customers and stand out from your competitors with a 360° customer focus.
Digital customer portals are becoming the primary platform for handling increasingly digitized customer relationships. For a world where complex business logic meets an increasing amount of applications and data sets, the future lies in customer portals.
In this webinar you will learn about:
- Benefits of a customer portal.
- Efficient and profitable digital customer interactions.
- Increased customer loyalty.
- Case: ShipSupport.com – A customer portal for the maritime industry.
Look forward to 40 minutes of hands-on expertise with Dan Andersson, Columbus Global, and Tobias Giese, Intershop.