This is your chance to create a seamless customer journey and boost your online business, from pre-sales to after-sales.
Live-Webinar & Q&A-Session
Date: Thursday June, 4 (CEST)
Time: 10:00 - 10:30 a.m.
Forester predicts a rapidly increased expectation for customer experience in the B2B market already in 2020. Learn how you can empower your sales team and customers and stand out from your competitors with a 360° customer focus.
Digital customer portals are becoming the primary platform for handling increasingly digitized customer relationships. For a world where complex business logic meets an increasing amount of applications and data sets, the future lies in customer portals.In this webinar you will learn about:
- Benefits of a customer portal.
- Efficient and profitable digital customer interactions.
- Increased customer loyalty.
- Case: ShipSupport.com – A customer portal for the maritime industry.
If you seek information on how to reduce cost per transaction, attract new customers, improve customer loyalty and offer a modern user experience, all while boosting your after-sales business, you shouldn’t miss out on this webinar.
Look forward to 30 minutes of hands-on expertise and keep your questions ready for an engaging Q&A session afterwards with Dan Andersson (Columbus Global) and Tobias Giese (Intershop).