This is your chance to create a seamless customer journey and boost your online business, from pre-sales to after-sales.


Live-Webinar & Q&A-Session

Date: Thursday June, 4 (CEST)
Time: 10:00 - 10:30 a.m.
Location: Online-Webinar
Language: English


Forester predicts a rapidly increased expectation for customer experience in the B2B market already in 2020. Learn how you can empower your sales team and customers and stand out from your competitors with a 360° customer focus.

Digital customer portals are becoming the primary platform for handling increasingly digitized customer relationships. For a world where complex business logic meets an increasing amount of applications and data sets, the future lies in customer portals.

In this webinar you will learn about:
  • Benefits of a customer portal.
  • Efficient and profitable digital customer interactions.
  • Increased customer loyalty.
  • Case: – A customer portal for the maritime industry.

If you seek information on how to reduce cost per transaction, attract new customers, improve customer loyalty and offer a modern user experience, all while boosting your after-sales business, you shouldn’t miss out on this webinar.

Look forward to 30 minutes of hands-on expertise and keep your questions ready for an engaging Q&A session afterwards with Dan Andersson (Columbus Global) and Tobias Giese (Intershop).

I am there for you!



Jana Krümmling, Marketing Manager

Please do not hesitate to contact me if you have a question about attending our events & webinars.
And if you are also interested in our upcoming Events & Webinars I would be happy if you joined us.


Phone:  +49-3641-50-1135