Would you like to offer your B2B customers a seamless buyer journey?
A digital customer portal empowers you to do just that. It is the next evolution of the B2B webshop, providing a full spectrum of services during the various phases of the customer lifecycle.
This whitepaper examines the 4 key pillars of a digital customer portal:
- B2B self-services: What are the biggest timesavers for my customers?
- After-sales services: How to create cross- and up-selling
potential to your installed base?
- Digital sales processes: What is the added value of my sales department?
- Digital service models: How to create tailored services to meet customer needs?
With this knowledge, you will strengthen brand loyalty, boost sales and diﬀerentiate yourself from your competitors. Go for it!